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PATIENT GUARDS
Medical Billing Guidance
CONTACT PATIENT GUARDS

Have a Medical Billing Question?

Choose the contact method that's easiest for you. Patient Guards is here to help make confusing medical billing questions easier to understand.

Choose How You Want to Reach Us

Chat, email, or leave a voice message.

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Chat

Use the Patient Guards chat box on this page to start a conversation.

Open the Chat Box

Email

Send your question by email and include any details that will help us understand the issue.

info@patientguards.com
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Voice Message

Prefer to explain your question out loud? Record a voice message below.

Record a Message
VOICEMAIL

Send Patient Guards a Voice Message

Use the recorder below to explain your question. Make sure your microphone is enabled when prompted.

ASK WHENEVER SOMETHING DOESN'T MAKE SENSE

What Can You Contact Patient Guards About?

If your question involves a medical bill, insurance explanation, claim, payment, or something you were told you owe, Patient Guards may be able to help you better understand what's happening.

  • Hospital bills
  • Doctor and professional bills
  • Explanation of Benefits documents
  • Deductibles, copays and coinsurance
  • Denied or partially paid claims
  • Duplicate or questionable charges
  • Collection notices
  • Conflicting information from providers and insurers
  • Medical billing terminology you don't understand

Not Yet a Member?
Your Personal Medical Bill Analyst Is $25 a Year.

Patient Guards members can ask unlimited medical billing questions throughout the year, with help available 7 days a week by phone, web conference, text or email.

Join Patient Guards

A Question Is a Good Place to Start.

Medical billing can be complicated. Asking for an explanation shouldn't be.

Patient Guards helps make the complicated part easier to understand.